Product
Voice, SMS and messaging
AI phone agents for inbound and outbound calls, two-way SMS, and WhatsApp, Telegram, Instagram and iMessage channels. Calls and texts run on your own Telnyx account, and outbound AI calling is off by default.
Voice and messaging
- Inbound AI call answering at any hour, after hours and for overflow.Needs your own Telnyx account.
- Speed-to-lead call within seconds of a form fill.Off by default. Needs your own Telnyx account.
- Batch and broadcast outbound voice campaigns with scheduling, retry logic and goal tracking.Off by default. Needs your own Telnyx account.
- CRM-event-triggered call workflows (deal-stage change, missed appointment, stalled quote).Off by default. Needs your own Telnyx account.
- Voice personatone presets, a stock voice catalog and your own speech key.Premium voices need your own speech-provider key.
- Mid-call channel switch from voice to SMS.Needs your own Telnyx account.
- Buy numbers through Telnyx or bring your own over SIP, and run on your existing numbers.Needs your own Telnyx account.
- Branded caller ID, spam-label remediation, number rotation and reputation monitoring.Off by default. Needs your own Telnyx account.
- Call-screening assist that responds to carrier and iOS screening prompts.Off by default. Needs your own Telnyx account.
- Answering-machine detection with a personalized TTS voicemail drop in the agent's voicevoicemail sequencer.Off by default. Needs your own Telnyx account.
- Parallel dialing that connects the first live answer and cancels the rest (5–9 lines).Off by default. Needs your own Telnyx account.
- Human power dialer and click-to-call with research context and AI call guide.Needs your own Telnyx account.
- Phone-tree navigation to reach a humanhosted IVR.Off by default. Needs your own Telnyx account.
- Live warm transfer to an available human with full context.Needs your own Telnyx account.
- Calling in the US and Canada, and in other countries an owner turns on, with local-number country matching.Needs your own Telnyx account.
- Deposit or payment collection on a call, with a confirmation text.Needs your own Telnyx and Stripe accounts.
- Product-catalog reasoning on calls (SKUs, pricing tiers, regional rules) and recommendations from purchase history.Needs your own Telnyx account.
- Mid-call tool calls to external APIs and a knowledge base.Needs your own Telnyx account.
- Real-time voice conversations that handle interruptions and topic changes.Needs your own Telnyx account.
- Emergency triage and dispatch with an escalation ladder and repeating notifications until a technician confirms.Needs your own Telnyx account.
- Two-way SMS agent.Needs your own Telnyx account.
- WhatsApp agent (WhatsApp Business).Needs your own WhatsApp Business account.
- iMessage channel.Off by default. Needs your own Sendblue account.
- Telegram and Instagram DM channels.Needs your own Telegram bot or Instagram account.
- SMS alerts to the user when a prospect replies.Needs your own Telnyx account.
- Unified human-plus-AI agent desktop.Needs your own Telnyx account.
- Virtual sales floor with leaderboards and live listen.Needs your own Telnyx account.
- Call recording, transcript, collected data and disposition codes synced to CRM, field-service or ERP systems.Needs your own Telnyx account.
Other areas
Try it with your own data
Free for up to 3 seats, no card.