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Customer success · For Customer success, Sales

Won deal handoff

When a large deal is won, waits an hour for the dust to settle, then opens the onboarding task for the team. A recipe: an event trigger, a condition, a wait and a task.

Opens the template in the app. Sign in or start free first.

Markdown version

What it's for

Every large win gets an onboarding kickoff, on time.

  • Teams handing won deals to customer success

What you get

  • An onboarding task on the deal

When it runs

  • When a deal is won

What it uses

  • Your Closefinch records

When you run it yourself, you choose (an event fills these in):

  • Deal
  • Smallest amount to hand off (optional)

Its steps

  1. Read deal
  2. Large enough
  3. Settle
  4. Kick off onboarding

Approvals

Creates a task inside the CRM; nothing leaves the platform.

Checked before release

The template's eval suite must pass these before a version ships:

  • Hands off a large won deal after the wait
  • Skips a small won deal

Questions

Where's the threshold?
$10,000 in the condition step; edit the draft to change it.
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