How it connects
- Connected once for the workspace, by an owner.
- Email sent to an agent's address reaches it through your inbound email service (for example Mailgun or Postmark), checked against that service's signing secret.
- Changes arrive as they happen.
Forward reports and emails to an agent's own address and they're filed and acted on.
Connect it
- In Closefinch, open Settings → Integrations and find Agent inbox under its category.
- Choose Agent inbox and paste your inbound email service's signing secret.
- In that service, send inbound mail for the agent's address to the webhook address Closefinch shows.
- Changes arrive as they happen. You can pause it or disconnect at any time.
What the form asks for
- Inbound signing secret: Mailgun: your HTTP webhook signing key. Postmark: the password you put in the inbound webhook URL (https://inbox:<secret>@…). Custom relay: the secret it signs X-RA-Signature with.
Connect Agent inbox
Sign up, then open Settings → Integrations in the app. Free for up to 3 seats, no card.